Privacy Policy

Site navigation

Statistics and audience measurements

This site uses Google Analytics to collect statistical data such as pages visited, location of the user, time of visit, etc. We only have access to the data usually made available by Google Analytics on its interface. They are completely anonymous: it is impossible for us to identify people from the reports available to us.

Use of personal data collected

Registration and VIP Area (Not yet available)

The registration form allows you to store the following information:

  • Last name, first name / Commercial name
  • Company identification number
  • Mailing address
  • Country
  • Age / Date of birth
  • Gender
  • Email
  • Phone No.

After verifying the accuracy of the information entered in the form (including mandatory information) when registering on our site, we will give you access to a VIP area where you will have available a certain amount of information and functions ( modification of personal information, consultation of the status of an order, list of orders placed, sending an alert, printing an invoice, etc.) which will allow you to place an order.
To connect to this service, you use an identifier and a password that you will have chosen beforehand, so make sure that this information is sufficiently secure.

The connection log records the date and time of your connection, the pages you have visited. This information allows us to ensure the proper functioning and security of the site but also allows you to have a record of each of your orders.

Order

When you place an order, the information you provided when registering will be used to process your request. Once your order has been validated, and after validation with our services, your personal information will be sent to our partner who will be in charge of preparing your order and its follow-up until its delivery to the address you have indicated to us. . The only personal information about you that is shared with our partners is as follows:

  • Last name, first name / Commercial name
  • Delivery address

Newsletter

The newsletter subscription form is used to store the following information:

  • Last name, first name / Commercial name
  • Email

You can subscribe to our newsletter from our website. The subscription process is “double opt’in”, which means that when you subscribe to our newsletter, you will receive an email containing a link to confirm your subscription. This ensures that you have successfully requested to subscribe and that no one else has registered your email address for you.
Our newsletter is created and managed by our own services and we are committed to applying the provisions of the GDPR.
The owner of the FG Xport site is the only one to have access to the contact details of the contacts registered in the mailing lists. You can unsubscribe at any time by simply clicking on the link at the bottom of all our newsletters, but also by clicking on the website link below the newsletter subscription. If you have an account on our site, you also have the possibility to unsubscribe by simply clicking through your customer area on the box provided for this purpose.

Use and transmission of your personal data

Your personal data will only be used for the purposes for which you communicate them to us (order, newsletter, contact request, etc.). They will not be transmitted to third parties, except regulatory or contractual necessity of which you will necessarily be informed.

Duration of storage of your data

The stored data is kept for the time necessary for the processing for which you have communicated it to us and / or for which you have given us your explicit consent until the deletion of the customer account unless there is a dispute, plus the deadline. prescription of common law (5 years).

Other disclosures

We undertake not to sell or share your data with other third parties, except in the following cases:

  • if required by law
  • if it is required for any legal proceedings
  • to prove or protect our legal rights
  • to buyers or potential buyers of this company in the event that we seek to sell the company

If you are following hyperlinks from our site to another site, please note that we are not responsible for and do not have control over their privacy policies and practices.

The rights you have over your data

You have the right to access, rectify and delete data concerning you. However, we inform you that the data communicated through the forms on the website and identified by an asterisk are necessary to enable it to process its orders or communicate information that may be important (for example in the event of an error in the command). Consequently, the placing of an order or the processing of communications cannot be carried out if this data is not provided by the Internet user. You can exercise this right by us a request by email to the following address fgxport [at] gmail [dot] com. This does not take into account data stored for administrative, legal or security purposes, nor anonymous statistical data. We will respond to your request as soon as possible, subject to technical feasibility.

Confidentiality and contract

A confidentiality and loyalty contract binds FG Xport and its production partners, prohibiting any contact or direct sale to clients of FG Xport located in the Japanese archipelago. Information concerning FG Xport’s customers will be provided to its producer partners only through FG Xport. Thus, any direct order / sale between the producer partners and the client partners of the company FG Xport is prohibited.

In the same way, a potential Japanese customer who would have known the product put forward via the FG Xport site is not authorized to contact and trade with his producer directly.

Additional Information

How We Protect Your Data

In order to protect your security, we use the transport layer security protocol to transmit personal information through our system. On the other hand, to ensure the security and confidentiality of personal data, https://www.bestwinexport.com uses additional methods such as pseudonymization, encryption and password.

All the data stored in our system is well secured and some data is only accessible to our partners (producers). Our partners (producers) are bound by strict confidentiality agreements and a violation of this agreement would result in heavy penalties.

Personal Data Leakage Procedures

While we take all reasonable precautions to ensure that our user data is secure and users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical. In the event of damage, we undertake to immediately alert users and the CNIL in the event of a data leak, and to take all necessary measures to resolve the problem as soon as possible.

Changes

This privacy policy may be changed from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are informed of any updates. If necessary, we may notify users by email of changes to this policy.

Contact Information

This privacy policy may be changed from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are informed of any updates. If necessary, we may notify users by email of changes to this policy.

If you have any questions for us, please feel free to contact us using the following:

Email: contact [at] bestwinexport [dot] com

Last update of the privacy policy

28/04/2021